Technology Details

All registered host locations should have already checked and re-checked their network connection, computer and display equipment in our initial technology check. At this point, the primary technical requirement is for each registered location to participate in our mandatory video streaming tests on April 16 and 22.

We are 100% committed to delivering only the best experience for our hundreds of thousands of attendees across the country on April 23, and we can only do that by testing your connection and technical setup. Any venue that is unable to participate in these critical tests will be removed from our list of host locations!

Test information has been communicated to all host organization technical contacts by email. To review this information, please log in to your online dashboard and check the Updates section.

Streaming Instructions

Windows Users

In most cases, Windows Media Player will launch automatically when you click the stream link you'll receive by email. If the link does not open your media player automatically:

  1. Right-click on the link and choose "Copy Link/Shortcut."
  2. Open Windows Media Player.
    • If you don't see a "File" menu, you might need to right click at the top of the window.
    • Choose "Open URL" and paste the link. Example:

      • Windows Media Open URL Screenshot
Macintosh (Apple) Users
  1. You will need to install the free "Flip4Mac" plugin in order to play a Windows Media stream.
  2. Copy the link location from the stream link you'll receive by email. To do this, right click on the stream you want and choose "Copy Link" (Safari users) or "Copy Link Location" (Firefox users).
  3. Open the QuickTime player on your Mac. From the File menu, choose "Open URL" and paste the link. Example:

    Quicktime Open URL Screenshot
  4. Push the play button on the player.
    Note regarding QuickTime: Full-screen playback requires version 7.2 or later of the free QuickTime player. You can download the latest version of the player at the QuickTime homepage. Alternatively, you may choose to use the free VLC player instead of QuickTime. Learn more about VLC.

Internet Connection Requirement

Broadband connection of 1.5Mbps or greater

PC (Windows) System Requirements

  • 2.8 GHz Pentium 4 or faster processor
  • At least 512MB of RAM
  • 64MB or greater video card
  • Windows XP Service Pack 2 or Vista
  • Ability to play QuickTime and Windows Media video streams

Mac System Requirements

  • 1.8 GHz PowerMac G5 or faster Macintosh computer; 1.83 GHz Intel Core Duo or faster
  • At least 512MB of RAM
  • 64 MB or greater video card
  • Ability to play QuickTime and Windows Media video streams
    • NOTE: Mac systems require the free "Flip4Mac" QuickTime plugin for Windows Media streaming video playback.

Tech questions? Get involved in our host community. If you still need assistance, email techsupport@townhallforhope.com or call 877.410.3283 ext. 190.